Shipping & Returns

Delivery

Online shop Gallery Avsenik-Hohner delivers the shipments via Post Office Slovenia. We reserve the right to deliver the shipment also via other shipment services, as GLS and others. Goods are normally dispatched in 5 days, if not written differently.

In case, the deadline is extended or the goods are not available, we will inform you per phone or e-mail.

Return policy

Client is able to deviate from the contract in 7 days of receiving the shipment. You must notify us about the deviation by email: galerija@avsenik.com. The expense of returning the shipment is covered by the client.

The client must return the item within 10 days from the notification, that the package it is going to be sent back. The shipment must not be damaged or in changed quatities, and it has to be sent in its original package.